We (referred to as "CTRLX", "the App", "we", "our", or "us") are committed to protecting the privacy of our users ("you" or "user"). This Privacy Policy explains how APM TECHNOLOGY & SOLUTIONS collects, uses, stores, and protects your information when you use the CTRLX mobile application. By using CTRLX, you agree to the practices described in this Privacy Policy.
Preamble
This Privacy Policy should be read together with our Terms of Service and any other policies applicable to the use of CTRLX. This electronic document is published in accordance with applicable laws including the Information Technology Act, 2000 of India and related rules.
Information We Collect
Personal Information may include:
- Name
- Email address
- Contact number
- Device information
- Device model and operating system
- IP address
- App usage data
Non-Personal Information may include:
- Device type
- Mobile operating system version
- App usage statistics
- Error reports and crash logs
- Session information
- Technical diagnostic information
How We Use Your Information
Information collected by CTRLX may be used for:
- Providing and operating the CTRLX application
- Improving app functionality and performance
- Supporting IR remote control features
- Troubleshooting technical issues
- Analyzing usage trends
- Communicating service updates and notifications
- Preventing fraud or misuse
Third-Party Services
CTRLX may integrate with third-party services such as analytics or advertising tools. These services may collect technical information according to their own privacy policies.
Users are encouraged to review those policies before using such services. We are not responsible for the privacy practices of third-party services.
Information Security
We implement reasonable technical and administrative measures to protect information against unauthorized access, misuse, or modification.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure.
Data Retention
Information is retained only for as long as necessary to:
- Provide services to you
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required for these purposes, it is securely deleted or anonymized.
Children's Privacy
CTRLX is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@apmtechnology.in and we will take steps to remove that information.
Changes to Privacy Policy
This Privacy Policy may be updated from time to time due to legal, operational, or service changes.
We recommend checking this page periodically to stay informed of any updates.
Contact Information
For any privacy-related questions, concerns, or requests, please contact:
APM TECHNOLOGY & SOLUTIONS
Email: support@apmtechnology.in